Shipping Policy
Last Updated: June 2026
At Jinuz Collection, we aim to deliver your orders safely and efficiently. Please review our shipping practices below to understand how your package travels from our workshop to your doorstep.
Processing Time
Before we ship your order, we prepare it with care. Please note the following timelines:
- Standard Processing: Orders are typically processed within 1–3 business days.
- Customized Orders: Custom or made-to-order products may require additional processing time.
- Peak Seasons: Processing times may increase during festivals, sales, or peak seasons.
Shipping Locations & Timelines
We ship across India and to selected international destinations. Here are the estimated delivery timelines:
India
Standard Delivery: 3–10 business days
International Orders
- Timelines vary by destination country and customs.
- Estimated delivery: 7–21 business days.
Shipping Charges
Shipping charges are calculated dynamically during checkout based on the following details:
Location
Weight
Dimensions
Service Level
Order Tracking & Delays
Once your order is shipped, tracking details will be shared via email, SMS, or through your registered account page.
Please note that delivery may be delayed due to unforeseen events beyond our control, including weather conditions, government restrictions, natural disasters, courier partner issues, or customs clearance processes.
Incorrect Addresses & Damaged Packages
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. Jinuz Collection is not responsible for delivery delays, failures, or losses resulting from incorrect addresses.
What to do if your package is damaged during transit:
- Take photographs and videos of the damaged packaging immediately.
- Contact our customer support team within 48 hours of delivery.
- Provide your order details along with the supporting images/videos.
Contact Us
For any questions regarding shipping, logistics, or deliveries, please reach out to us through our dedicated Contact Us page.